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FAQs
What is your return and exchange policy?
We strive for customer satisfaction. If you receive an incorrect or defective item, please contact us within 03 days of receipt to arrange a return or exchange. For more details, please refer to our refund policy page.
Can I modify or cancel my order after placing it?
Orders are processed promptly to ensure quick delivery. If you need to modify or cancel your order, please contact us as soon as possible. While we cannot guarantee changes after an order is placed, we will do our best to accommodate your request.
How can I contact customer support?
You can reach our customer support team via email at Hijabhouse17@gmail.com or by phone at +91 81003 26669. Our support hours are 24/7.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to monitor your shipment’s progress.
What payment options do you offer?
We accept various payment methods including Phonepe Payment Gateway with very easy checkout process
How long does it take to process a refund?
Once we receive your returned item, please allow up to 7 business days for the refund to be processed. Refunds will be issued to the original payment method or as store credit, depending on your preference and our store policies.